We're here to help with your anonymous chat experience
Have a question or need assistance? Our team is available 24/7 to ensure you have the best experience on our chat platform.
Email Support
Get chat support via email. We typically respond within 24 hours.
support@onlinestranger.comRaise a Ticket
Submit a detailed support ticket for technical issues with our chatting website.
Submit a Support Ticket
Fill out the form below and we'll get back to you as soon as possible about any chat with strangers issues.
Frequently Asked Questions
Is this anonymous chat platform completely private?
Yes, our stranger chat platform is completely anonymous. We don't require any personal information to use the anonymous chat app. No email, no phone number, no profile creation. Your conversations are not stored, and we don't track your activity beyond basic analytics.
How do I report inappropriate behavior on this chatting website?
If you encounter inappropriate behavior, click the flag icon in the chat interface to report the user immediately. We are committed to maintaining a safe chat environment. Our moderation team reviews all reports 24/7 and takes swift action against violators.
Are my online chatting conversations monitored?
No, your anonymous chatting conversations are not monitored or stored. Messages are transmitted in real-time and deleted immediately after the chat ends. We only review conversations when a user files a report, and only for safety and moderation purposes.
Do you offer video chat functionality?
Currently, we focus on text-based anonymous chat. However, video chat and voice call features are in our development roadmap to let you talk to strangers in new ways. Stay tuned for updates on these premium features.
Can I reconnect with someone I met on this random chat platform?
Currently, there's no way to reconnect with previous partners as part of our commitment to anonymity. However, if both users exchange contact information during the chat (which we neither encourage nor discourage), you can connect outside the platform.
What happens if I violate community guidelines?
Violations of our community guidelines result in immediate action to protect our free chat community. This includes temporary suspension or permanent ban depending on severity. We have zero tolerance for behavior that threatens the safety of our users.